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  • 👋Introduction
    • Introduction
    • Why OISY Wallet
    • Internet Identity
  • 🔵Using Oisy Wallet
    • How To's
      • Creating a Wallet
      • Create an Internet Identity
      • Find Your Internet Identity
      • Logging Into OISY
      • Sending Tokens
      • Receiving Tokens
      • Swapping Tokens
      • Saving OISY Web App to Your Device
      • Connecting to dApps
      • Filter & Manage Network
      • Buying Tokens
      • Finding Tokens in Your Wallet
      • Finding & Using dApps
      • Migrating Wallets
      • Generate Referral Link
      • Send a Token Using a dApp
      • Managing & Adding Tokens
      • Raise a Support Ticket
      • Submit Feedback
      • Join the Tester Program
    • FAQ
    • Support
  • Integrate With OISY
    • Listing new dapps in Explorer
    • Listing a Token on OISY
  • Media
    • Logos & Assets
    • Media Kit
    • Press Releases
      • Feb 27, 2025 (OISY v1 Live)
  • For Developers
    • ICP Building Blocks
      • Build and Run Yourself
    • How to "Connect with OISY"
    • GitHub Repo
  • Rewards
    • OISY Sprinkles
      • T&C's
    • OISY Sprinkles – Episodes 1 & 2 (Archived)
      • T&C's
  • Security
    • Best Practices
    • Asset Control, Recovery, and Governance in OISY Wallet
    • Security best practices
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On this page
  • Who controls the private key for the native assets?
  • What chains is OISY Wallet currently compatible with?
  • Can OISY access the private keys of the native assets?
  • How are transactions signed for these native assets?
  • Is the address created specifically for me as an end-user?
  • How does this wallet differ from Trust Wallet or other multichain wallets?
  • Do I really have ownership over this wallet?
  • Can I send tokens from OISY to another Wallet (i.e. can I send USDC to my phantom wallet)
  • What does OISY Stand for?
  • Whats the difference between OISY Wallet and Internet Identity
  • How is my principal handled using OISY?
  • What do I do if I have an issue or a problem?
  • Do you have a mobile app or Wallet browser?
  • How do I partner with OISY?
  • Do you have a tester programme?
  • I’m not seeing the complete history of the tokens in my wallet
  • Why is the price/value not showing for a token in the wallet?
  • Why is the token logo not showing for a token in the wallet?
  • Can I use Multisig on OISY?
  • What is Network Custody?
  • How does Network Custody compare to traditional methods?
  • How is Network Custody implemented in OISY?
  • What are the advantages of using Network Custody?
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  1. Using Oisy Wallet

FAQ

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Last updated 22 days ago

Who controls the private key for the native assets?

The private keys are controlled by the Network Nervous System (NNS), a decentralized autonomous organization (DAO) on the Internet Computer. These keys are secured using threshold cryptography, meaning they are collectively managed by the network and inaccessible to any individual or entity, including Oisy.


What chains is OISY Wallet currently compatible with?

Bitcoin, Ethereum, Solana, ICP, Binance Smart Chain, Base, Polygon and many more to come


Can OISY access the private keys of the native assets?

No, Oisy cannot access the private keys. The private keys are held as . Transactions can be signed only by a user authorized by the NNS-controlled Internet Identity via the NNS-controlled Chain Fusion Signer .

Read more:


How are transactions signed for these native assets?

Transactions are signed by a canister smart contract on the Internet Computer, called the Chain Fusion Signer. This ensures secure and decentralized transaction handling without exposing the private keys.


Is the address created specifically for me as an end-user?

Yes, the address is created specifically for you during the setup of your Oisy wallet. The Chain Fusion Signer canister generates this unique address tied to your account.


How does this wallet differ from Trust Wallet or other multichain wallets?

Unlike Trust Wallet and similar wallets, where you own and manage the private keys directly, the Oisy wallet relies on network custody via the Internet Computer’s NNS. This ensures decentralized control and removes the risk of private key exposure, while still providing you full control over your assets through the canister system.


Do I really have ownership over this wallet?

Yes, you have functional ownership. While the private keys are held securely by the network, your wallet is tied to your identity, and only you can authorize actions through the decentralized infrastructure. This combines ease of use with decentralized security.


Can I send tokens from OISY to another Wallet (i.e. can I send USDC to my phantom wallet)


What does OISY Stand for?


Whats the difference between OISY Wallet and Internet Identity


How is my principal handled using OISY?

When you connect your OISY wallet to any dApp, it uses the same principal ID, which means you access the same funds across all dApps.

However, when you log in to different dApps using the same Internet Identity, each dApp assigns a unique principal ID. So even though you use the same login identity, each dApp, including OISY, recognizes you differently and assigns a separate principal.


What do I do if I have an issue or a problem?


Do you have a mobile app or Wallet browser?


How do I partner with OISY?


Do you have a tester programme?


I’m not seeing the complete history of the tokens in my wallet


Why is the price/value not showing for a token in the wallet?

Different wallets use different oracles for sourcing price data. We currently rely on CoinGecko, and because some tokens are not listed there or may fluctuate, their prices may not appear either because they are not available or because of volatility


Why is the token logo not showing for a token in the wallet?

Token logos in OISY Wallet are displayed based on the metadata provided by the token’s canister. If the logo is included directly in the metadata, it will appear in your wallet as expected.

However, if the logo is linked via an external URL, OISY won’t display it. This is an intentional choice to protect your privacy and avoid exposing users to third-party resources that could be tracked or changed.


Can I use Multisig on OISY?

Yes, OISY supports multisig functionality in line with ICRC-2 standards. This allows users to pre-approve a specific amount that can be accessed by Dapps without further consent, enabling multiple transactions up to the approved limit.


What is Network Custody?

Network custody is a cutting-edge approach to digital asset security that eliminates the traditional need for direct private key management by users. This method leverages the decentralized architecture of the Internet Computer, enhancing both security and usability.


How does Network Custody compare to traditional methods?

Unlike traditional self-custody, which requires users to safeguard their own private keys, and custodial services that pose risks of centralized control, network custody in OISY simplifies access while distributing security risks.


How is Network Custody implemented in OISY?

OISY utilizes threshold cryptography technology on the Internet Computer to split private keys into shares that are distributed across various nodes. This method ensures that no single node can access the complete key, significantly enhancing security during transactions.


What are the advantages of using Network Custody?

Network custody provides numerous benefits:

  • Enhanced Security: By decentralizing key storage and using advanced cryptographic techniques, it becomes much harder for unauthorized users to access digital assets.

  • Simplified Access: Users can authenticate via modern methods like biometrics—no need to remember complex passwords or seed phrases.

  • Peace of Mind: Users no longer need to worry about losing keys or theft from personal devices.

  • Cost-Effective: Reduces the need for extensive security infrastructure for businesses, lowering operational costs.


Yes you can, You just need the recipient address and you can from OISY Wallet any time you wish

Open Internet Services-y (read more )

OISY Wallet and Internet Identity serve distinct roles in the ICP ecosystem. Internet Identity is an authentication tool that creates unique wallets for each app, ensuring security but fragmenting assets. OISY Wallet unifies asset management with one wallet across apps, eliminating fragmentation. It offers features like in-wallet swaps, multi-chain support (e.g., Solana tokens like $SOL), and integrations with dApps like KongSwap. While Internet Identity focuses on secure logins, OISY combines security with advanced tools for streamlined, comprehensive DeFi management. Please see ‘’ for slightly more context

To ensure you are communicating directly with a team member, please email Support@oisy.com or open a support ticket in our . We will soon introduce a support widget on our website, but currently, these are the only verified methods to reach our team.

We do not have these currently, however the wallet is and will not interfere with prioritized browser extension modals.

To discuss a partnership with OISY, please join our , open a , and select the appropriate context for your inquiry. This is the required step to initiate the partnership process.

Yes, we have a where we engage testers to refine features before releases. To join, keep an eye on our and social media channels for announcements about new tester recruitment.

If certain tokens are missing from your history, it might be because their Ledger and Index Canisters (IC) need to be added. Informing the project to can help us ensure you receive the seamless UX you expect from us.

If you’re a project team and want your , please ensure it’s embedded directly in the token’s metadata rather than linked externally.

If you have specific multisig needs that involve all users signing each transaction, please so we can ensure compatibility and provide further assistance.

🔵
Learn more: NNS Overview
decentralized threshold keys on the internet computer
canister
What is the Chain Fusion Signer
Read more: How Transactions Work
Reference: Canister Key Management
Learn more: T-Signatures and Custody
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