Support

Whether you have a quick question, want to chat with the community, or need direct assistance, we’ve made it easy to find the help you need.

🔍 Frequently Asked Questions

Before reaching out, check our Hot-To's and FAQs to find answers to common questions about our product, features, and troubleshooting steps.

How To'sFAQOISY Wallet switches to Internet Identity 2.0

💬 Hot to get Support

Join the Community on Discord

Connect with other users, get real-time support, and stay up to date with announcements in our Discord community.

Select the support channel (#get-support), where you can directly file a new support ticket. All responses from our support agents will directly be written in the same thread and can only be seen by you.

We recommend to join the Discord community. Once joined, You can ask any sort of question in the #general channel, where other members can help you out.

But be cautious with replies from other users! Do not click on invitations to other communities or channels that offer to give additional help or support. Official OISY Team members have the OISY icon next to their name.

Alternative

Still need help? No worries! Reach out to our support team via email at [e-mail], and we’ll get back to you as soon as possible.