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  • 👋Introduction
    • Introduction
    • Why OISY Wallet
    • Internet Identity
  • 🔵Using Oisy Wallet
    • How To's
      • Creating a Wallet
      • Create an Internet Identity
      • Find Your Internet Identity
      • Logging Into OISY
      • Sending Tokens
      • Receiving Tokens
      • Swapping Tokens
      • Saving OISY Web App to Your Device
      • Connecting to dApps
      • Filter & Manage Network
      • Buying Tokens
      • Finding Tokens in Your Wallet
      • Finding & Using dApps
      • Migrating Wallets
      • Generate Referral Link
      • Send a Token Using a dApp
      • Managing & Adding Tokens
      • Raise a Support Ticket
      • Submit Feedback
      • Join the Tester Program
    • FAQ
    • Support
  • Integrate With OISY
    • Listing new dapps in Explorer
    • Listing a Token on OISY
  • Media
    • Logos & Assets
    • Media Kit
    • Press Releases
      • Feb 27, 2025 (OISY v1 Live)
  • For Developers
    • ICP Building Blocks
      • Build and Run Yourself
    • How to "Connect with OISY"
    • GitHub Repo
  • Rewards
    • OISY Sprinkles
      • T&C's
    • OISY Sprinkles – Episodes 1 & 2 (Archived)
      • T&C's
  • Security
    • Best Practices
    • Asset Control, Recovery, and Governance in OISY Wallet
    • Security best practices
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  1. Using Oisy Wallet
  2. How To's

Raise a Support Ticket

PreviousManaging & Adding TokensNextSubmit Feedback

Last updated 3 months ago

Raise a Support Ticket (In-App)

1. Open OISY Wallet.

2. Click your profile (top right).

3. Select ‘Support’.

4. Follow the steps to email support@oisy.com or use Discord.

Raise a Ticket (Discord)

1. Join .

2. Verify your account.

3. Navigate to ‘#📮・get-support’.

4. Click ‘Create Ticket’.

5. A private thread will open—post your issue.

🔵
OISY Discord